Winter 2022

Get the most out of your benefits with Moda 360

Connect with a Moda 360 Health Navigator to access better care that’s right for you.

Navigating the healthcare system can be complicated. That’s why we created Moda 360, a team of dedicated Health Navigators that make it easy for you to access care that’s right for you.

As a Moda Health member, you can get help identifying, coordinating and connecting with the many resources that are available to you. Through a simple phone call, you can talk to a Moda 360 healthcare navigator who can help you:

1. Select a PCP 360: Find and choose a primary care provider (PCP) that provides full-circle, high-quality care with lower out-of-pocket costs.
2. Get support for claims and provider billing: Get answers about a provider bill and help resolving provider issues.
3. Assistance with scheduling appointments: Find in-network providers and specialists.
4. Access care programs: Connect with programs focused on certain conditions or concerns that are important to you.
5. Get prior authorizations: Assist you and your providers with getting medical services that require prior approval.

Text a doctor

Moda 360 gives you access to telehealth options. With CirrusMD, you’ll enjoy fast and private access to a dedicated doctor — at no cost to you. With the CirrusMD app, all you need is internet access to:

• Connect with a doctor via text, 24/7, without appointments or time limits
• Ask urgent or general health questions
• Message, share photos or video chat
• Get peace of mind, even at 2 a.m.
• Come back to conversations or follow up as often as you like

Moda Health members can sign up for CirrusMD here. Members can download the CirrusMD app from the App Store or Google Play.

Behavioral health support

For specialized behavioral support for depression and anxiety, members have access to Meru Health. This 12-week therapy program is proven to reduce stress, depression and everything in between.

Get immediate access to the app here to book a video appointment to help determine treatment goals and personalize your experience. You’ll get:

• A dedicated licensed therapist when you are unmotivated or need guidance
• A biofeedback heart rate monitor to recognize and track your physical response to stress Weekly themed lessons and practices to regular your emotions, improve your sleep and build life-changing habits
• Anonymous peer support group to share your experiences and learn from others
• Psychiatrist support who can provide medication oversight, when needed

All it takes is a phone call to access Moda 360 and simplify your journey to better health. Just call 866-923-0409 to connect with a dedicated Health Navigator today.