Fall 2020

Moda 360: Personal member support whenever you need it

We know navigating the healthcare system can be confusing. So, we created Moda 360 to make it easy for you to connect with the many health resources available to you.

Every time you call Moda Health at 844-776-1593, you’ll be connected with a Moda 360 health navigator who will serve as your personal guide on your journey to better health.

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With Moda 360, you’re never left alone wondering what to do. Moda 360 health navigators help you identify, coordinate and connect with health tools and resources, including:

• Getting personalized care and support for managing chronic conditions such as diabetes
• Provider billing support, assistance with prior authorizations, claims and appeals
• Finding a PCP 360 (primary care provider)
• Assist with healthcare appointments
• New CirrusMD telehealth:
  • Chat, text, phone and video options 24/7 in all 50 states
  • Providers can diagnose and prescribe medication
  • No cost sharing on all Moda Health plans
• New Meru Health mobile therapy:
  • Confidential access to a personal, remote therapist
  • Mindfulness and behavioral techniques that can be practiced anytime
  • Wearable biofeedback training to increase focus and manage stress

We want you to get the most out of your health benefits. Starting Jan.1, 2021, members on all Moda medical plans have access to Moda 360’s personal health navigators to support you whenever and wherever you need it.