Spring 2018

Save time and money with Virtual Care

Your time is valuable. So is your well-being. We want to make it easy for you to take care of your health. That’s why we offer Virtual Care.

As a Moda Health member, you have access to all of the following tools. You can find them on the home page of your myModa personal member website, once you have logged in. If you do not have a myModa account, you can create one now at mymoda.com.

Explore our Virtual Care tools

eDoc

Ask questions and get guidance or treatment for any non-urgent illness or health concern. Board-certified physicians, licensed psychologists, pharmacists, dentists, dietitians and fitness experts are available to communicate with you online for free.

Use eDoc for:

• Advice about non-critical medical issues
• Guidance about treatment for illnesses
• Answers to behavioral health questions
• Nutrition and fitness counseling

Registered Nurse Advice Line

Talk with a registered nurse about any health matter 24 hours a day, 7 days a week, 365 days a year. The nurse will give you advice about what to do. Our Registered Nurse Advice Line is always available and free! Call 866-321-7580.

Use Registered Nurse Advice Line for:

• Guidance about basic symptoms and conditions
• Treatment of minor injuries and burns
• Home cold and flu remedies
• Advice about when to see your doctor

Virtual Visits

Get urgent care from home! Use Virtual Visits to connect with a licensed Oregon Health & Science University (OHSU) doctor, physician assistant or nurse practitioner via your computer or mobile device.

Use Virtual Visits for:

• A cold, sore throat, stuffy nose, cough, the flu, congestion and nausea
• An allergy, poison ivy or oak
• Bites, stings and more

Do not use Virtual Visits for medical emergencies, including chest pain, uncontrolled bleeding or difficulty breathing. Go to an Emergency Room instead. OHSU’s providers are licensed to give care in the state of Oregon. Whether or not you are an Oregon resident, you will need to be physically in the state to have a Virtual Visit.

To schedule a Virtual Visit, go to ohsu.edu/virtualvisits. You will be asked to use your OHSU myChart account to log in to the system. If you do not have an account, you will be able to create one.

As a Moda Health OEBB member, you receive the Virtual Visit benefit for a $10 copay, not subject to the deductible. If you’re an Evergreen plan member you will have a $10 copay after the deductible.